Referred SAFPS – SASSA SRD R370 Decline & What to Do Next
Receiving a “Referred SAFPS” notification on your SRD status check for R370 indicates that your application was singled out for a more intensive fraud and risk assessment for the specific month under review. Use this guide to understand the implications of this status, what to verify immediately, and the correct procedure to follow before you decide to appeal.
This page covers the decline reason wording shown on the SRD status portal. Appeal portal wording belongs on the appeals page.
Quick Tool: Choose what matches your situation
Select the option that best matches what you see on the official SRD portal.
My status says “Referred SAFPS”
This is a decline reason for a specific month. First confirm the exact wording and the affected month before taking any action.
Do this first
- Open the official SRD status portal.
- Confirm the wording is exactly Referred SAFPS.
- Confirm the affected month.
- Then follow the checks on this page.
I changed phone number / SIM / banking details
Changes to key details can create confusion during verification. Fix the correct detail path first, then re-check the month result.
Use the official update tools
If your registered number changed, use the official SRD Mobile Number Update tool.
If your payment details changed, use the official SRD Banking Details Update tool.
I’m not sure if this is a decline reason or appeal reason
Use this page only for the wording on the SRD status portal. Appeal reasons and status wording should be handled on the appeals page.
Do this
Use Declined Status Hub for decline reasons and SRD Appeals Page for appeal wording and appeal status.
What “Referred SAFPS” means on SRD
Referred SAFPS means your SRD application was referred for an additional risk/fraud prevention check during that month’s assessment. When this check is triggered, the system may return a Declined result for the month while the flagged risk condition remains unresolved.
Fast checks before you do anything else
Correct next step for a Referred SAFPS decline
The correct path is: confirm the month → confirm the exact wording → verify your SRD details → then use the appeal path if the decline remains.
- If your registered mobile number is no longer active, use the official SRD Mobile Number Update tool first.
- If your banking details changed, use the official SRD Banking Details Update tool first.
- Re-check the same affected month on the status portal after your updates are completed.
- If the month remains declined, use the SRD Appeals page for the correct appeal process (appeal wording stays on the appeal page).
Also check for identity-related wording
Sometimes users mix up risk-related decline reasons with identity verification wording. If your portal wording is actually about identity verification, use the correct pages below:
Awaiting Identity Verification
Use this when the portal shows a pending identity verification stage (not a final failed verification result).
Open page
Identity Verification Failed
Use this when the portal shows the exact wording “Identity Verification Failed” and you need the correct fix path.
Open page
Scam warning
No third party can remove a Referred SAFPS decline for a fee. Do not share OTPs, ID photos, SIM-swap PINs, banking PINs, or SRD portal login details with anyone claiming they can “clear” your status. Use only official SRD portals and your own device where possible.
FAQs
What does “Referred SAFPS” mean on my SASSA status check?
It means your SRD application was referred for an additional risk/fraud-related check during the assessed month, and that month was declined.
Is “Referred SAFPS” a decline reason or appeal reason?
This page covers the decline reason shown on the SRD status portal. Appeal wording belongs on the appeals page.
Should I appeal immediately if I see Referred SAFPS?
First confirm the exact wording and affected month, then check your registered phone number and other SRD details. Use the appeal path only after you have verified the correct details and the decline remains.
Does one declined month apply to every month?
Not always. SRD outcomes are assessed by month, so check each month’s result separately on the official portal.
Official references
Disclaimer
This website is independent and not affiliated with SASSA or the South African government. Always verify your status, month, and decline reason using official portals before taking action.