SRD Identity Verification Fixed – What Happens Next?
When your SRD status check indicates that your identity verification has been successfully resolved, it confirms that the issue with verifying your identity is now fixed. This allows SASSA to proceed with processing your SRD R370 application or the outcome of your appeal for the relevant month(s).
Important: Identity verification fixed does not automatically mean Approved. SASSA still applies all other SRD eligibility checks.
Use the Correct Identity Verification Page
These identity-related statuses are connected, but they are different stages. Use the page that matches your exact wording.
Awaiting Identity Verification
The verification process still needs to be completed. This is usually the stage before a final identity verification result is recorded.
Identity Verification Failed
The verification attempt did not succeed. You must follow the correct fix path before expecting the identity-related issue to clear.
Identity Verification Fixed
The identity issue has been resolved. Your next step is usually to wait for the next SRD status outcome and monitor the affected month(s).
You are here.
What “Identity Verification Fixed” Means
When your SRD identity verification issue is marked as fixed, SASSA has successfully matched and verified the identity information used for the SRD process. This resolves the identity verification-related problem — but SASSA still needs to complete the rest of its checks.
What to Do Next After Identity Verification Is Fixed
Do You Need to Appeal After Identity Verification Is Fixed?
Not always. The correct action depends on your current status and the month affected.
My identity issue is fixed and status has not updated yet
Usually the best step is to wait and keep checking. SASSA still has to complete other checks.
No immediate action is usually needed.
I was declined for identity verification before, and now it is fixed
If the affected month remains declined and you are eligible, you may need to use the appeals route for that month.
My status changed to a different decline reason
This is normal. Identity is resolved, but another eligibility check failed. Use the decline reason shown now.
Important Summary – What to Do Now
- Your SRD identity verification issue is resolved.
- This does not automatically mean your SRD R370 application is approved.
- SASSA still needs to complete all other eligibility checks.
- Keep checking your SASSA status check / SRD status check result for the affected month(s).
- If a different decline reason appears, use the matching reason page on the Declined hub.
FAQs – SRD Identity Verification Fixed
I fixed identity verification — does that mean I am approved now?
No. It means the identity problem was resolved. SASSA must still complete other SRD eligibility checks before a final outcome is shown.
Do I need to submit an appeal immediately after identity verification is fixed?
Not always. If your status has not updated yet, the normal step is to wait and monitor the portal. Appeals depend on the exact month and current status.
What if I get a different decline reason after identity verification is fixed?
That usually means SASSA completed the identity step and then found another eligibility issue. It does not automatically mean identity verification failed again.
Which page should I use if my status still says Awaiting Identity Verification?
Which page should I use if my status says Identity Verification Failed?
Use the dedicated decline/fix page: Identity Verification Failed.
Scam Warning
Do not pay anyone claiming they can speed up approval after identity verification is fixed. Nobody can guarantee SRD approval or “unlock” payments for a fee. Only use official SASSA portals for status checks and verification steps.
Official References
Disclaimer
This page provides independent guidance and is not affiliated with SASSA or the South African government. SASSA makes all final decisions regarding SRD R370 applications, declines, appeals, and payments. Always verify your status using the official SASSA SRD portal.