Privacy Policy – HeAidsConference.co.za
This Privacy Policy explains how HeAidsConference.co.za collects, uses, and protects information when you use our website. Our site provides independent SRD R370 guidance content and links to official portals. We do not process SRD applications or make grant decisions.
Effective date: 01 February 2026 · Last updated: 01 February 2026
1. Scope of This Policy
This policy applies to information collected through HeAidsConference.co.za and related pages on our domain. It does not apply to third-party websites (including official SASSA / SRD portals) that we link to.
2. Information We May Collect
2.1 Information collected automatically
- Device/browser type
- Pages visited and time spent on pages
- Referring pages or traffic sources
- General location signals (e.g., country/region, not precise address)
- IP address (typically via server logs, security services, and analytics providers)
2.2 Information you voluntarily provide
- Contact form or email content (if you contact us)
- Your email address (if you send us a message)
- Any website feedback or correction requests you choose to submit
Do not send sensitive personal data such as ID numbers, banking details, OTPs, PINs, or private SRD account information when contacting us.
3. How We Use Information
- To operate, secure, and improve the website
- To understand which pages are helpful and where users experience issues
- To respond to emails or correction requests
- To detect abuse, spam, fraud attempts, or technical problems
- To support advertising and site monetization (where applicable)
5. Third-Party Services We May Use
Depending on site setup, we may use third-party service providers such as:
- Website hosting / server providers
- Content delivery and security services (e.g., CDN / anti-bot / firewall providers)
- Analytics providers
- Advertising partners and ad-serving networks
- Email service providers (for contact messages)
These services may process technical data according to their own privacy policies when you use our site.
6. Third-Party Links
Our pages contain links to official SASSA / SRD portals and other third-party websites. Once you leave our website, your use of those sites is governed by their own terms and privacy policies.
7. Data Retention
We keep information only as long as reasonably necessary for the purposes described in this policy, including security, troubleshooting, compliance, and record-keeping.
8. Security
We use reasonable technical and organizational measures to protect the website and associated records. However, no internet transmission or storage system can be guaranteed to be 100% secure.
9. Your Choices & Rights
- You may disable or manage cookies in your browser settings.
- You may choose not to contact us or submit optional information.
- You may request correction or deletion of contact messages you sent us, subject to legal/security retention needs.
To make a privacy-related request, contact us at [email protected].
10. Children’s Privacy
Our website is a general information site and is not directed to children as a primary audience. We do not knowingly collect personal information from children through our contact channels.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact
For questions about this Privacy Policy, contact: [email protected]
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