Corrections Policy | HeAidsConference.co.za

We take accuracy seriously on YMYL content. This policy explains how HeAidsConference.co.za handles errors, outdated guidance, broken links, and wording corrections on SRD R370 status, decline, appeal, and identity verification pages.

What We Correct

  • Incorrect portal wording or status labels
  • Outdated process steps (appeals, eKYC, status checks)
  • Wrong internal links or broken official links
  • Mixed decline-reason and appeal-reason terminology
  • Material typos that change meaning

How to Report an Error

Please include the page URL, exact wording that looks wrong, what you believe is correct, and (if possible) a screenshot.

Use Complaints & Feedback or Contact Us.

Review Process

Types of Updates

Minor Edits

Typos, formatting cleanups, readability improvements, or broken links.

Material Corrections

Factual or process changes affecting user actions or page meaning.

Structural Updates

Reorganizing pages when users confuse statuses, decline reasons, and appeal outcomes.

Reminder

We are independent and not affiliated with SASSA. Always confirm final outcomes and instructions on official portals.